If participants cancelled the reservation, down payment will be forfeited. (can not refund / moved trip / change the date), but participants can substitute to the other person.
Cancellations due to Force Majeure ( natural disasters, bad weather, riots/ epidemics, government regulations and other coercive conditions), the trip can be changed / canceled and there is no refund to participants for facilities that are not used or impose any loss / inconvenience to the organizer, ( Force majeure here is an event that occurs outside the capabilities of humans and the trip and can not be avoided so that an activity cannot be carried out as it should)
Participants who come late to our meeting point or create inconvenience for other participants are considered resign from the trip and no refund.
KomodoLuxury is not responsible and can not ask for compensation for the cancellation of the scheduled departure, damage / delays in transportation by changing flights, hotels or other transportation damage / loss of personal belongings of participants during the trip and change the trip event due to Force Majuere.
Participants are responsible in the event of loss / damage to KomodoLuxury facilities that are lent to participants during the trip and pay with same price.
Participants must follow Tour Leader instruction during the trip and can not make unilateral decisions in any form without the consent of KomodoLuxury.
If there any participants who bring drugs or create any riot that make inconvenience for other participants during the trip, KomodoLuxury has the right to expel / repatriate the participant without any agreed money.
Participants understand and agree the rules.