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Terms and Conditions

Cancelation

If participants cancelled the reservation, down payment will be forfeited. (can not refund / moved trip / change the date), but participants can substitute to the other person.

Cancellations due to Force Majeure ( natural disasters, bad weather, riots/ epidemics, government regulations and other coercive conditions), the trip can be changed / canceled and there is no refund to participants for facilities that are not used or impose any loss / inconvenience to the organizer, ( Force majeure here is an event that occurs outside the capabilities of humans and the trip and can not be avoided so that an activity cannot be carried out as it should)

Participants who come late to our meeting point or create inconvenience for other participants are considered resign from the trip and no refund.

Responsibility

KomodoLuxury is not responsible and can not ask for compensation for the cancellation of the scheduled departure, damage / delays in transportation by changing flights, hotels or other transportation damage / loss of personal belongings of participants during the trip and change the trip event due to Force Majuere.

Participants are responsible in the event of loss / damage to KomodoLuxury facilities that are lent to participants during the trip and pay with same price.

Participants must follow Tour Leader instruction during the trip and can not make unilateral decisions in any form without the consent of KomodoLuxury.

If there any participants who bring drugs or create any riot that make inconvenience for other participants during the trip, KomodoLuxury has the right to expel / repatriate the participant without any agreed money.

Participants understand and agree the rules.

Frequently Ask Question

How to make a reservation?

First, choose a boat that you want. Then by entering "Make a Reservation", it will be popup for itinerary (2 days - 4 Days) and "Make Request". After that, please choose how many days, estimation date, and optional boat if the first boat is not available on the date that you want "Next". Please fill all the information and push "Make Inquiry". You will receive a notification on your email. And after that, we will reply your quotation as soon as possible.

How many days should you spend on Komodo National Park?

We always give a recommendations to have Komodo Tour for 3 days dan 4 days. Because we are not in hurry for each destination and could reach almost all of Komodo National Park.

How do i get to Komodo Island?

You can book a flight to Labuan Bajo (Komodo Airport) from Jakarta, Surabaya, Bali, Lombok, and Makassar. After that you can use a boat to reach Komodo Island.

What are the terms and conditions regarding my order?

Prices range on the website are valid. We do our best to offer you the best pricing. On occasion it's possible that pricing errors occur. We will do our best to honour our advertised prices and make the situation right, however, in certain cases where this is not possible we reserve the right to cancel your order. Please read the terms and conditions.