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THE OWNER & KOMODO LUXURY DOES NOT ACCEPT RESPONSIBILITY FOR LOSS, DAMAGE, OR INJURY TO PERSON(S) WHETHER FATAL OR OTHERWISE, OR TO THEIR PERSONAL EFFECTS ARISING FROM WHATEVER CAUSE. IT IS EXPECTED THAT GUESTS HAVE AFFECTED THEIR OWN TRAVEL/DIVE INSURANCE AGAINST ANY RISKS ASSOCIATED WITH THIS TRAVE.

Cancellation Conditions

Cancellations must be received from the booking contact in writing. Bookings cancelled or reduced in number are charged as indicated below:

1. More than 90 days before departure:
   • (a) free rescheduling within 6 months of original dates (according to availability, with fare readjustment according to the applicable rate on such rescheduled dates, if applicable), or
   • (b) if booking is cancelled then 50% cancellation fee is retained by the Owner & Komodo Luxury
2. 90 days or less before departure:
   • (a) no rescheduling or cancellation is allowed, and
   • (b) 100% of total Charter Fee is retained by the Owner & Komodo Luxury

All refunds will be processed within 30 days upon receipt of a written cancellation notice. No refund will be provided for no-shows or for days not utilized due to early disembarkation.

For rescheduling requests made within 15 days prior to departure, guests may be required to cover the Owner & Komodo Luxury preparation costs.

Cancellations due to force majeure may be initiated either by the owner of the boat or the charterer, provided the inability to travel aboard the vessel is substantiated.

In the event of a cancellation due to force majeure or unavoidable acts of man, the total Charter Fee will be retained by the Owner & Komodo Luxury for rescheduling within 12 months of the original dates. Rescheduling is subject to availability and may involve fare adjustments based on the applicable rate for the new dates, if necessary.

Conditions Of The Boat

1. The Owner & Komodo Luxury agrees to put at the disposal of the passengers this boat in good and safe condition.
2. All security means, according to the Indonesian maritime law.

Dive Services

1. Dives are made at the divers’ own risk and proof of dive certificate will be required.
2. Every individual is responsible for their own personal health and certified fitness to dive.
3. Professional and accredited dive master and/or instructor.
4. Price includes full diving equipment including tanks, weights, and weight belts.

Tank fillings are a normal mixture of nitrogen and oxygen and Sanctuary (including Komodo Luxury, the Owner, and its representatives) cannot be held responsible for any accidents or health issues due to the use of such mixtures. Clients can only mix gasses themselves with a specific and valid certificate. The Owner & Komodo Luxury makes no warranty as to the condition, suitability, or usability of the equipment.